Last updated: 4/11/2026
Ederest, a Moroccan company based in Casablanca, places great importance on protecting your personal data and respecting your privacy. This privacy policy applies to all Ederest services, including our web platform (www.ederest.com), our browser extensions Ederest DAP (Digital Adoption Platform) and Ederest Creator, and any related services. This policy informs you about how we collect, use, store, and protect your personal data in accordance with Moroccan Law No. 09-08 on the protection of individuals with regard to the processing of personal data and the European General Data Protection Regulation (GDPR) when applicable.
The data controller is: Ederest, Rue Ahmed El Majjati, Residence Les Alpes, 1st floor NĀ°8, Maarif District, Casablanca, Morocco. Email: privacy@ederest.com. Phone: +212 (0) 612 498 432.
We collect the following data when you use our platform and extensions: Identification information: name, email, phone number. Professional information: company, position, industry. Login data: username, password (encrypted). Payment information: billing details, transaction history. User content: quiz responses, notes, comments, uploaded documents. Extension usage data: when using Ederest DAP, we collect data on walkthrough interactions, completion rates, and contextual help usage to personalize your experience. When using Ederest Creator, we collect data on content created, editing actions, and publishing activity.
Navigation data: IP address, browser type, pages visited, time spent. Usage data: training progress, scores, badges earned. Extension technical data: when using Ederest DAP or Ederest Creator, we collect browser type and version, extension version, active tab URL domain (not full URLs or page content of third-party sites), and extension performance metrics. Cookies and similar technologies: see our cookie policy. Analytics data: usage statistics, platform and extension behavior.
We use your data to: Create and manage your user account. Provide and personalize our training services, including real-time guidance through Ederest DAP. Enable content creation and management through Ederest Creator. Process your payments and manage your subscriptions. Track your progress and deliver certifications. Improve our platform and extensions and develop new features. Send you marketing communications (with your consent). Ensure platform and extension security and prevent fraud. Comply with our legal and regulatory obligations. Analyze platform and extension usage for statistical purposes.
The processing of your data is based on: Contract performance: for the provision of our services. Your consent: for marketing communications and certain cookies. Our legitimate interests: service improvement, security, analytics. Legal obligations: tax, accounting, and regulatory compliance.
Your data may be shared with: Service providers: hosting (Microsoft Azure), payment, analytics, email. Your employer: if you use a business account (progress, certifications, extension usage analytics). Competent authorities: in case of legal obligation or court order. Business partners: with your explicit consent. Important: Ederest DAP and Ederest Creator do not collect, transmit, or share the content of third-party web pages you visit. The extensions only interact with page elements necessary to display guided overlays and walkthroughs.
Your data may be transferred to countries outside Morocco, particularly to the United States and the European Union, as part of using hosting services (Microsoft Azure) and other providers. These transfers are governed by appropriate safeguards (standard contractual clauses, Privacy Shield, etc.).
We retain your data for the following periods: Active account: throughout your use of the platform. Inactive account: 3 years after last login. Billing data: 10 years in accordance with Moroccan legal obligations. Marketing data: 3 years after your last consent or unsubscribe. Cookies: according to durations specified in our cookie policy.
In accordance with Moroccan Law 09-08 and GDPR, you have the following rights: Right of access: obtain a copy of your personal data. Right to rectification: correct your inaccurate or incomplete data. Right to erasure: delete your data under certain conditions. Right to restriction: limit the processing of your data. Right to portability: receive your data in a structured format. Right to object: oppose the processing of your data. Right to withdraw consent: at any time. Right to lodge a complaint: with the CNDP (National Commission for the Control of Personal Data Protection). To exercise these rights, contact us at: privacy@ederest.com
We implement appropriate technical and organizational measures to protect your data: SSL/TLS encryption for all communications, including data transmitted by our browser extensions. Password encryption with secure algorithms. Hosting on Microsoft Azure with security certifications. Strict access controls and multi-factor authentication. Regular backups and disaster recovery plan. Regular security audits and penetration testing. Staff training on security best practices. Extension data is transmitted exclusively over encrypted channels (HTTPS) and is never stored locally on your device beyond what is necessary for extension functionality.
Our platform is not intended for persons under 18 years of age without the consent of a parent or legal guardian. If you are aware that a minor has provided us with data without parental authorization, please contact us so we can delete this data.
We may modify this privacy policy at any time. Significant changes will be notified to you by email or via a notice on the platform. We encourage you to regularly consult this page to stay informed of our practices.
For any questions about this privacy policy or your personal data: Data Protection Officer (DPO) - Email: privacy@ederest.com. Address: Ederest, Rue Ahmed El Majjati, Residence Les Alpes, 1st floor NĀ°8, Maarif District, Casablanca, Morocco. National Commission for the Control of Personal Data Protection (CNDP): Address: Avenue Assoukhour As-sawdaa, Hay Ryad, Rabat, Morocco. Website: www.cndp.ma