Help & Support

Click "Get started" on the homepage, enter your email, create a password and confirm your account via the confirmation email. You can start for free with the Starter plan.

Click "Forgot password" on the login page, enter your email and follow the instructions you receive by email to reset your password.

Log in to your account, go to "My profile" then "Settings". There you can edit your personal information, profile picture and preferences.

We accept international bank cards (Visa, Mastercard, American Express), Moroccan cards (CMI), PayPal, and bank transfers for annual subscriptions.

Yes, you can upgrade immediately. To downgrade, the change takes effect at the end of your current billing period.

Go to "Settings" > "Manage my subscription" > "Cancel subscription". Cancellation takes effect at the end of your paid period. No charge will be made after that date.

Yes, we offer a 30-day money-back guarantee on all new paid subscriptions. Contact us at contact@ederest.com to request it.

We offer training on SAP (S/4HANA, SAP ECC), Odoo, Microsoft Dynamics 365, Oracle NetSuite, and other ERPs based on market demand.

Yes, most of our courses are in French. We also offer content in English and Arabic for some modules.

Our simulations are AI-based and reproduce real ERP environments. You can practice risk-free with realistic business scenarios.

Yes, our certificates are recognized by partner companies in Morocco and Africa. They attest to the skills you've gained on the platform.

Yes, Ederest is fully responsive and accessible from your mobile browser. A mobile app is under development.

An up-to-date modern browser (Chrome, Firefox, Safari, Edge), a stable internet connection (minimum 2 Mbps) and a screen of at least 1024x768 pixels.

Contact our technical support at contact@ederest.com or use the live chat on the platform. We respond within 24h maximum.